Friday, May 13, 2016

RushCard to pay $19 million to users for last year’s outage – Morganton News Herald

NEW YORK (AP) — RushCard, the prepaid debit card company owned by hip-hop mogul Russell Simmons, agreed to pay at least $ 19 million to compensate its users who were impacted by the company’s multi-day outage last year.

The technical fiasco caused tens of thousands of RushCard customers, who are largely poor and minorities, to be unable to access their money for as long as two weeks. Complaints from the outage clogged up the company’s customer service lines for days.

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